Returns & Exchanges Policy
At RODMAN9KTM, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return or exchange eligible items within 30 days of delivery provided they are in original condition.
Initiate Your Request
Log into your account or visit our returns portal with your order number and email address to start the process.
Package Your Items
Place the items in their original packaging with all tags attached and include the provided packing slip.
Ship It Back
Affix the prepaid shipping label to your package and drop it off at any authorized courier location.
Receive Your Refund
Once our team inspects the returned goods, we will issue a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing